Users Guide

Everything you need to set up, use, and troubleshoot your product — from first power-on to advanced features.

1. Quick Start Guide

New here? Start with this checklist to get up and running in under 5 minutes:

⬇ Download PDF

2. User Manual 

Setup, safety, and operation guide for the standard version.

TENNIIX User Manual(English & Chinese Versions)  ⬇ Download PDF
Tenniix Pro Vision Module(English & Chinese Versions)  ⬇ Download PDF
Tenniix Pro Voice Module Manual (English & Chinese Versions)  ⬇ Download PDF


3. APP Download

The app is now live — scan the QR code below to download.

4.Certificate Download

If you plan to travel by air, you may be required to download and provide the corresponding certification documents.

 ⬇ Download PDF


5. Update Tutorial & Troubleshooting

Having issues with OTA updates or unable to connect the arm band? Please watch the tutorial video and check the troubleshooting guide.

Common Issues:

• Android: When connecting to the armband's Wi‑Fi, you may see a prompt such as “No Internet connection. Stay connected?” Please select “Keep Connected.” If this prompt does not appear, please tap “Forget network” and reconnect.

 

•  iOS: After connecting to the Wi‑Fi, return to the Tenniix App. The system will pop up a permission prompt: Allow “TENNIIX” to find devices on local networks. Please select Allow. The app will then automatically enter the OTA update screen and start the update. Please wait patiently until the armband update is complete. If you tapped “Don’t Allow,” please tap “Forget This Network” and reconnect.

     

FAQ

What’s the difference between Tenniix Basic, Tenniix Pro, and Tenniix Ultra?

The Basic and Pro share the same core machine functions. The Pro includes an additional 4K dual-camera VI module and Voice module, which analyze your form, identify weaknesses, and adapt strategy in real time — independent of environmental factors.The Ultra builds upon the Pro by adding a portable base for easier movement — this module will be available soon.

You can upgrade your Basic to Pro by purchasing the VI Module and Voice Module.

The Base Module (for Ultra upgrade) is coming soon.

All upgrade modules can be found under the “Module” section in the navigation bar.

Beginner Setup Guide & Troubleshooting

Please refer to the Users Guide for detailed setup instructions. Follow the guide to complete the configuration and help ensure the update process runs smoothly. If you encounter any issues, you can also check the troubleshooting instructions in the guide.

Can the Tenniix AI Vision Module be detached?

Yes! Tenniix is built with a modular design, so AI Vision Module are fully compatible with the Tenniix Unit and can be easily attached or removed. You can assemble your setup based on your training needs—no need to buy a whole new machine if you want to upgrade or change modules later on.

What training modes are available on Tenniix?

Tenniix supports Training Mode and Match Mode. Tenniix Pro supports four modes: Training Mode, Match Mode, Smart Training Mode, and Smart Match Mode.

What types of balls does Tenniix support?

The Tenniix ball machine comes with 9 preset ball types, covering classic styles like Baseline Ball, Moonball, Short Ball, Volley Ball, Kill Shot, Ball Feed and Hand Feed. Whether you're building baseline strength, sharpening your net play, or practicing powerful smashes, Tenniix meets all your training needs—helping you improve faster and play better.

What is Smart Training Mode and how is it different?

In Smart Training Mode, Tenniix acts like your personal coach. Tenniix maps your position in real time and lets you set a custom Recovery Zone anywhere on the court. It only serves when you return — building rhythm and footwork. Mid-drill changes? Adjust spin, speed, or height — Tenniix fine-tunes the rest for you. Every session is adaptive, every ball lands right where it should.

Can I use Tenniix for pickleball training?

Not yet — Tenniix currently supports tennis only. If you’re interested in pickleball compatibility, subscribe to our newsletter, and we’ll notify you as soon as it becomes available on our online store.