Guía del usuario

Todo lo que necesita para configurar, usar y solucionar problemas de su producto — desde el primer encendido hasta funciones avanzadas.

1. Guía de Inicio Rápido

¿Nuevo aquí? Comience con esta lista de verificación para estar listo en menos de 5 minutos:

⬇ Descargar PDF

2. Manual de Usuario 

Guía de configuración, seguridad y operación para la versión estándar.

Manual de Usuario TENNIIX (Versiones en inglés y chino)  ⬇ Descargar PDF
Módulo de Visión Tenniix Pro (Versiones en inglés y chino)  ⬇ Descargar PDF
Manual del Módulo de Voz Tenniix Pro (Versiones en inglés y chino)  ⬇ Descargar PDF

3. Descarga de la APP

La aplicación ya está disponible — escanee el código QR a continuación para descargarla.

4. Descarga de Certificado

Si planea viajar por aire, es posible que deba descargar y proporcionar los documentos de certificación correspondientes.

 ⬇ Descargar PDF


FAQ

What’s the difference between Tenniix Basic, Tenniix Pro, and Tenniix Ultra?

The Basic and Pro share the same core machine functions. The Pro includes an additional 4K dual-camera VI module and Voice module, which analyze your form, identify weaknesses, and adapt strategy in real time — independent of environmental factors.The Ultra builds upon the Pro by adding a portable base for easier movement — this module will be available soon.

You can upgrade your Basic to Pro by purchasing the VI Module and Voice Module.

The Base Module (for Ultra upgrade) is coming soon.

All upgrade modules can be found under the “Module” section in the navigation bar.

Beginner Setup Guide & Troubleshooting

Please refer to the Users Guide for detailed setup instructions. Follow the guide to complete the configuration and help ensure the update process runs smoothly. If you encounter any issues, you can also check the troubleshooting instructions in the guide.

Can the Tenniix AI Vision Module be detached?

Yes! Tenniix is built with a modular design, so AI Vision Module are fully compatible with the Tenniix Unit and can be easily attached or removed. You can assemble your setup based on your training needs—no need to buy a whole new machine if you want to upgrade or change modules later on.

What training modes are available on Tenniix?

Tenniix supports Training Mode and Match Mode. Tenniix Pro supports four modes: Training Mode, Match Mode, Smart Training Mode, and Smart Match Mode.

What types of balls does Tenniix support?

The Tenniix ball machine comes with 9 preset ball types, covering classic styles like Baseline Ball, Moonball, Short Ball, Volley Ball, Kill Shot, Ball Feed and Hand Feed. Whether you're building baseline strength, sharpening your net play, or practicing powerful smashes, Tenniix meets all your training needs—helping you improve faster and play better.

What is Smart Training Mode and how is it different?

In Smart Training Mode, Tenniix acts like your personal coach. Tenniix maps your position in real time and lets you set a custom Recovery Zone anywhere on the court. It only serves when you return — building rhythm and footwork. Mid-drill changes? Adjust spin, speed, or height — Tenniix fine-tunes the rest for you. Every session is adaptive, every ball lands right where it should.

Can I use Tenniix for pickleball training?

Not yet — Tenniix currently supports tennis only. If you’re interested in pickleball compatibility, subscribe to our newsletter, and we’ll notify you as soon as it becomes available on our online store.