Dear Tenniix Customers,

We’d like to share an important production update regarding your order.
During our latest round of mass production, our engineering team discovered that the front panel could show minor durability issues when exposed to high-speed shots at close range.

While this issue only appeared in the most recent batch under testing, we took immediate action to ensure every unit shipped meets our highest durability and safety standards.
The material issue has now been fully resolved, and all new units will feature enhanced front shell strength verified through steel-ball impact testing to guarantee performance and reliability.

As a result of this improvement, your shipment has been slightly delayed, with deliveries now expected to begin by late November.

A Note to Our Customers

We completely understand that delays can be frustrating, and we’re truly grateful for your patience and trust.
Please rest assured that your orders remain our top priority, and they will be among the first to ship once the upgraded batch is cleared and ready.

We strongly encourage you to keep your order, as this brief delay ensures you’ll receive the improved, more durable version of Tenniix.
However, if you prefer to cancel, we completely understand — simply contact us anytime, and our team will assist you right away.

Thank you again for your continued patience and understanding.
This short delay allows us to deliver a product that not only meets expectations but exceeds them in performance and quality. 

With appreciation,
Team Tenniix